Class 5: Datafication in Public Organizations

Provided by Ursula Plesner, Copenhagen Business School

Major topics: What happens if public organizations become increasingly able to use digital data? What are the implications of datafication for public organizations?



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Core Readings

Lammi, I. J. (2021). Automating to control: The unexpected consequences of modern automated work delivery in practice. Organization28(1), 115–131.

Post-Lecture Assignment

With the datafication paradigm giving rise to ambitious digitalization agendas in the public sector, it becomes increasingly important to reflect on how data enters the organization and alters the organization’s ways of working. In a public organization of your choice (choose from a newspaper report, or your own experience), can you find issues such as

  1. Data giving access to the future in new ways?
  2. Data being hyped, despite being old news to some organizational actors?
  3. Data contributing to break down silos?
  4. Data being a ressource demanding practical and legal issue, demanding extra work?
  5. Low quality data being a barrier for digitalization?
  6. Data as driving decisions and initiatives?

Choose one or two of the six aspects and elaborate your chosen case and the issues at hand in a written form (500-700 words).

Alternatively (in case, you cannot find your own example) read the study by Lammi (2021) and elaborate on how the study informs us about datafication in public organizations and the issues mentioned in the lecture. (500-700 words).